"Isn't it easier to be oblivious?" he asks with a faint smile. That has almost always been his experience, people who find ease in pretending they don't know what's going on. Even the families of people he's helping often disappear into themselves and pretend they don't know what's going on in order to save their sanity and he doesn't always blame them, but it can be frustrating, especially when he needs their help.

"If you only see what you want to, you never have to confront your own biases or your tendency toward thinking a certain way when it might not be the best." He smiles then, wider this time and shrugs. "I say this as if I'm not as guilty of it as the next person."